Sustainability | ProCredit Bank Skip to main content

Sustainability at ProCredit Bank

Every day is a new opportunity to make a positive difference to the world we live in.

ProCredit karbosnki otisak
Environmental approach

Environmental approach

We take a proactive role in protecting the environment by raising ecological awareness and implementing a sustainable Environmental Management System (EMS).

Social dimension

Social dimension

We are building a sustainable and equitable financial system through genuine care for people – our employees, clients, communities, and society as a whole. 

Governance

Governance

Sound governance is the foundation of sustainable business. We place particular emphasis on decision-making processes, risk management, and ensuring ethical and responsible business conduct.

ESG - Responsibility for the World Around Us

We believe that financial success goes hand in hand with care for the planet and society. 

Our commitment to sustainability is reflected in every step we take – from green investments and support for environmental projects, to transparent operations and responsible resource management

Together with you, we are building a more resilient, fair, and sustainable future.
 

Explore ProCredit’s Path to Sustainable Development

Net Zero Guide and CO₂ Calculator

ProCredit Bank’s Net Zero initiative, aligned with the goals of the Paris Agreement, is designed for small and medium-sized enterprises seeking to enhance their business performance and strengthen resilience. 

With our Net Zero Guide, identify key areas for reducing emissions, and with the CO₂ Calculator, measure the greenhouse gas emissions from your activities.

ProCredit Bank Serbia Impact Report

We apply high standards every day with respect to our environmental impact.

The ProCredit Bank Serbia Impact Report presents our individual contribution from the Bank’s founding to the end of 2023.

Download the 2023 Impact Report

Environmental Policy

ProCredit Bank’s Environmental Policy defines the approach we apply daily in managing our impact on the environment and society. 

SDGs – the Sustainable Development Goals we are committed to

In line with the 2030 Agenda, our activities are aligned with the Sustainable Development Goals, encompassing social, economic, and environmental aspects.

Sustainable suppliers

The procurement process at ProCredit Bank is based on selecting products and services that generate a positive environmental impact.

When selecting suppliers, one of the key decision-making criteria is their sustainability performance. Therefore, all participants in the supplier selection process are required to provide sustainability-related data through the Sustainability Questionnaire.

FAQ

What does sustainable development mean?

Sustainable development is a concept that represents a balance between economic growth, social well-being, and environmental protection, with the aim of meeting the needs of the present generation without compromising the ability of future generations to meet their own needs.

In today’s business environment, sustainability is no longer merely a trend – it has become a decisive factor for long-term success. Sustainable business entails a responsible approach towards the environment, society, and corporate governance, consolidated through the ESG (Environmental, Social, Governance) framework.

Sustainable development is the foundation of the 2030 Agenda and the Sustainable Development Goals (SDGs), and it is increasingly integrated into business strategies through the ESG approach.

What does ESG mean?

The ESG approach encompasses the three pillars of sustainable development, which help companies assess and improve their impact in the following areas:

  • Environmental – management of CO₂ emissions, waste, use of natural resources, and transition to renewable energy sources.
  • Social – relations with employees and local communities, respect for human rights, inclusiveness, and workplace safety.
  • Governance – transparency, business ethics, anti-corruption measures, and responsible decision-making.
     

What are the Sustainable Development Goals (SDGs)?

The SDGs (Sustainable Development Goals) are global objectives adopted by all United Nations Member States under the 2030 Agenda.

There are 17 in total, aiming to create a fairer, healthier, and more sustainable world for all people by 2030.

These goals address key areas such as:

  • eradicating poverty and hunger
  • health and education
  • gender equality
  • clean water and energy
  • decent work and economic growth
  • combating climate change
  • preserving natural resources
  • peace, justice, and strong institutions

The SDGs are interconnected and apply to all countries, regardless of their level of development. Their achievement requires collaboration among governments, businesses, civil society, and individuals.

Learn more about the SDGs (Sustainable Development Goals) 

Learn more about the SDG indicators in Serbia

What is the 2030 Agenda?

The 2030 Agenda is a global action plan adopted by all United Nations Member States in September 2015.

Its aim is to achieve sustainable development by 2030 through the implementation of 17 Sustainable Development Goals (SDGs), which cover areas such as poverty eradication, environmental protection, education, health, gender equality, peace, and partnerships.

The Agenda is universal – it applies to all countries, regardless of their level of development – and is based on the principle of ‘leaving no one behind.’

By aligning its operations with the 2030 Agenda, ProCredit Bank not only responds to global challenges but also actively shapes a sustainable future – investing in people, the planet, and shared prosperity.

What is expected of signatory countries?

Countries that have signed the 2030 Agenda are expected to:

  • Align national strategies with the Sustainable Development Goals.
  • Mobilize resources – financial, institutional, and human – for implementation.
  • Monitor progress through defined indicators and report regularly on results.
  • Involve all sectors of society – the public sector, private companies, civil society, and citizens.
  • Promote partnerships at local, regional, and global levels.
  • Ensure transparency and accountability in the implementation of the Goals.
     

Learn more about the Sustainable Development Goals in Serbia

What is the Paris Agreement?

The Paris Agreement is an international treaty on climate change, adopted in 2015 at the UN Climate Change Conference (COP21) in Paris. 

It is the first global climate accord binding all countries – both developed and developing – to take action against climate change. The Agreement promotes sustainable energy transition, the development of green technologies, and enhanced international cooperation.

Its main objective is to limit global warming to well below 2°C, while pursuing efforts to restrict it to 1.5°C above pre-industrial levels.

Key obligations of signatories include:

  • Reducing greenhouse gas emissions through Nationally Determined Contributions (NDCs).
  • Transparent reporting on progress and outcomes.
  • Supporting developing countries with finance, technology, and capacity building.
  • Revising targets every five years to raise the level of ambition.

Who are sustainable suppliers?

ProCredit Bank recognizes that the supply chain entails ethical, social, and environmental impacts. Our activities are directed towards promoting a sustainable and inclusive business environment that also encompasses our suppliers.

The procurement process is based on selecting products and services that generate a positive environmental impact.

Product selection prioritizes items made from eco-certified or recycled materials, minimal use of chemicals and plastics, energy-efficient devices, and similar criteria.

When selecting suppliers, one of the key decision-making criteria is the supplier’s sustainability performance.

To gain a clearer understanding of suppliers’ practices relating to sustainability and inclusiveness, participants in the supplier selection process are required to provide information through the Sustainability Questionnaire, which covers the following areas:

  • Working conditions for employees
  • Health and safety procedures in the workplace
  • Equal, diverse, and inclusive working environment
  • Internal environmental management systems (ISO 14001, ISO 50001 certification)
  • Use of renewable energy in operations
  • Sustainable building certifications (LEED, BREEAM, EDGE)
  • Waste management systems
  • Participation in environmental protection activities or social engagement initiatives

     

Download the Supplier Sustainability Questionnaire